SAN JUAN, PR – Chase Media Solutions is making waves across the retail media landscape, with a mission to create unmatched value for both customers and merchant partners. With a broad reach that includes 84 million customers and 6.5 million small businesses, the platform is positioning itself as a powerful connector between brands, consumers and the broader financial ecosystem.
“At Chase Media Solutions, our number one focus is providing value for our customers and our merchant partners,” said Lauren Griewski, managing director and head of sales and partnerships at Chase Media Solutions, the commerce-media unit of financial-services giant J.P. Morgan Chase. “We’re really excited about the opportunity that we have to reach our 84 million customers and six and a half million small businesses that we power transactions for.”
The company’s flagship initiative, Chase Offers, is already reshaping the customer experience by helping customers save on their everyday purchases while encouraging brand discovery.
“We’re inviting consumers and cardholders to get more value out of the merchants and brands that they love and also discover new brands and new products,” Griewski said in this interview at the Beet Retreat San Juan. “We’re inviting them to actually save more and get more value out of every experience that they have with brands.”
Full view of consumer journey
What sets Chase Media Solutions apart is its unique vantage point into the full consumer journey — a perspective that goes far beyond traditional retail media networks.
“Traditional retail media networks actually stop after their store — what the customer just purchased in-store or online is the extent of their view,” Griewski said. “Whereas we see their entire consumer journey. Many of our customers have been with us for years. So we have a foundational, trusted relationship.”
This long-term customer loyalty creates a halo effect for brand partners, allowing them to benefit from Chase’s trusted relationships and deep insights into consumer behavior.
Creating experiences for brands, consumers
Looking forward, Chase Media Solutions aims to expand well beyond the scope of Chase Offers. With plans to integrate additional experiences such as the company’s premium Sapphire Lounges and broader strategic partnerships, the platform is doubling down on its promise to create holistic, high-value experiences for both consumers and brands.
“We’ve already built such a strong foundation in business,” Griewski said. “What I’m excited to continue to do is expand beyond just offers into our Sapphire Lounges, into many of the other partnerships that we have in the marketplace — again, to add value to our customers and to offer more to our brand partners.”
As Chase Media Solutions strengthens its strategic collaborations with top global brands and agencies, Griewski sees the future as one of meaningful growth and innovation.
“We’re really excited about what this means for our merchant partners, our media agency friends, and of course, the consumer — helping bring insights about the customer to inform the strategies and how we come to market,” she said.
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